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Job offers found for English and 1 other languages

561 job offers found

Job offers found for English and 1 other languages

561 job offers found

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German Customer Support for Online Payment Platform - Athens

Athens, Greece

Mandatory
Easy apply
Relocation package
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German Customer Support for Online Payment Platform - Athens

Athens,Greece

Mandatory
English
German

DESCRIPTION

We are looking for fluent German speakers to join the German Customer Care team of an innovative online payment platform.
If you are tech-savvy, customer-oriented, and eager to be part of a dynamic and fast-growing environment, this opportunity is for you!
Responsibilities
  • Provide customer support via phone calls, chat, and occasional emails
  • Monitor and follow up on open cases to ensure timely and effective resolution
  • Deliver high levels of customer satisfaction through professional communication
  • Build and maintain strong relationships with customers and partners
  • Meet performance targets set by both the client and internal teams

REQUIREMENTS

  • Fluent in German (C1–C2 level, written and spoken)
  • Good command of English (minimum B2 level)
  • Strong communication, problem-solving, and troubleshooting skills
  • Previous experience in customer service or customer success is a plus
  • Basic technical understanding
  • Availability to work on-site in Athens
  • EU Passport

OFFER

  • Competitive gross monthly salary of €1,600 (14 salaries per year)
  • Hybrid working model with 1 day per week remote work
  • Discounted mobile plan with exclusive employee pricing
  • Special offers on mobile devices through company partnerships
  • Preferential rates across telecommunications services (mobile, internet, and landline packages)
  • Annual €200 voucher for purchases at selected food retail partners
  • Free access to leading online learning platforms (Coursera, Learnlight, Percipio, Skillsoft) for continuous professional development
  • Exclusive employee discounts at a variety of retail stores and partner brands
  • Modern and multicultural working environment
  • Fully equipped office with comfortable break and relaxation areas
  • Ongoing training and career development opportunities

SKILLS

Communications Skills
Troubleshooting
Problem-Solving
Technical Understanding