We are looking for candidates with a familiarity and passion for the internet, internet platforms, and internet culture. You will be responsible for analysing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and / or resolving issues that are reported by users or flagged by the system.

Content Moderators serve as an important line of defense by helping improve the quality and safety of online content. You will continuously deliver value to our clients, while making a larger impact on society.

Content Moderators help create a safe and inclusive community by minimizing bad experiences online. They help create an environment free of intimidation and exclusion and often avert the spread of real-world harm. And above all, they contribute to the protection of those most vulnerable community members and groups.

Due to the nature of the role, the user may be frequently exposed to flashing lights or contrasting light and dark patterns.

Skills Needed

• Ability to perform duties objectively, be bias free regarding personal beliefs, acting objectively according to client policies.
• Strong attention to detail and commitment to quality, efficiency, and effectiveness.
• Strong critical thinking and decision-making skills.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
• Ability to work well on a team and individually.
• In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

Eligibility

• Required: EU Citizen or Resident Permit.
• Fluency to B2+ in Italian and English.

What can we offer:

• Competitive salary (paid over 14 payments annually), language bonuses, daily meal allowance, health insurance and transportation to and from the office.
• Using foreign language and new technology solutions daily, cooperating with various global clients.
• Constant support and clear development path from your first day – a dedicated Buddy, who will help you in adjusting to best practice and ways of working.
• Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
• Inclusion and diversity in practice: truly multicultural environment; we support LGBTQIA+, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.