Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs
As a customer service specialist in this project, your daily responsibilities will include:
- Provide exceptional customer service;
- Assist the customers with any inquiries related to our products and services;
- Answer customer calls and emails, and resolve their issues in a timely and professional manner;
- Solve with precision and efficiency emerging issues that customers may face
- Find solutions and optimize the customer´s technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create an amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback